Welcome to Flamevix. The terms "we", "us" and "our" refer to Flamevix.

Flamevix operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Flamevix is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (collectively, these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment and shipping information.

You represent and warrant that all information you provide to us is accurate, current and complete and that you have all rights necessary to provide such information.

You are solely responsible for maintaining the security of your account credentials and for all activity associated with your account. You may not transfer, sell, assign or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate information and representations of our products and services. However, colors and product appearance may differ depending on your device, screen settings and configuration.

Product descriptions, specifications, pricing and availability may change at any time without notice. We reserve the right to discontinue products or limit quantities offered to any person, geographic region or jurisdiction.

For customized and personalized products, the final product may vary slightly from the preview or uploaded design due to printing, manufacturing and display variations.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase a product. Flamevix reserves the right to accept or decline an order at its discretion, subject to applicable law.

An order is considered accepted once Flamevix confirms the order. Payment may need to be received and processed before an order is accepted.

Please review your order carefully before submitting it, as cancellation requests may not be possible once an order has entered processing or production.

If we are unable to accept, modify or cancel an order, we will attempt to notify you using the contact information provided when the order was placed.

Purchases are subject to our applicable Return & Refund Policy.

You represent that purchases made through our store are for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotional offers may change without notice.

The price charged for a product or service will generally be the price displayed at the time the order is placed and confirmed in your order confirmation.

Applicable taxes, shipping charges and other charges, where applicable, will be displayed during checkout or otherwise communicated before purchase.

You agree to provide accurate and complete billing, payment and account information for all purchases.

You agree to promptly update your information, including your email address and payment information, where necessary to complete transactions and communicate with you.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times shown on our website are estimates and may vary depending on the destination, product, shipping provider and other circumstances.

Flamevix is not responsible for delays caused by shipping carriers, customs, weather, natural disasters, technical issues or other circumstances beyond our reasonable control.

For customized or personalized products, additional processing time may apply.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, brand names, text, graphics, images, product photographs, videos, audio, product descriptions, designs and the overall arrangement of the website, are owned by Flamevix or its licensors and are protected by applicable intellectual property laws.

You may use our Services for personal and lawful purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit material from our Services without prior written permission, except where permitted by applicable law.

The Flamevix name, logo, product names, designs and slogans are the property of Flamevix or their respective owners.

All third-party trademarks, names, logos and designs remain the property of their respective owners.

SECTION 7 - OPTIONAL THIRD-PARTY TOOLS

We may provide access to third-party tools or services as part of our Services.

These tools may be provided "as is" and "as available" and may be subject to the terms and conditions of the relevant third-party provider.

Your use of third-party tools is at your own discretion and subject to the applicable third-party terms.

We may introduce additional features, tools or services in the future, which will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links or functionality provided by third parties.

We are not responsible for the content, accuracy, availability or practices of third-party websites or services.

If you choose to access a third-party website or service, you do so at your own risk. You should review the relevant third party's terms and policies before using their services or making a purchase.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Flamevix is powered by Shopify, which enables us to provide the Services to you.

However, purchases and sales made through our store are transactions between you and Flamevix.

Shopify is not responsible for the products sold by Flamevix or for the transaction between you and Flamevix, except to the extent required by applicable law.

SECTION 10 - PRIVACY POLICY

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may collect and process information about your access to and use of our Services in accordance with its applicable policies.

By using our Services, you acknowledge that you have reviewed our Privacy Policy and understand that information may be processed by Shopify and other service providers as necessary to operate our store and fulfill your orders.

SECTION 11 - CUSTOMER FEEDBACK AND REVIEWS

If you submit reviews, comments, suggestions, photographs, ideas or other content to Flamevix ("Feedback"), you grant Flamevix a non-exclusive, worldwide, royalty-free right to use, reproduce, modify, publish, display and distribute such Feedback for operating, improving and promoting our Services, subject to applicable law.

You represent that you own or have the necessary rights to submit such Feedback and that it does not violate the rights of any third party.

We reserve the right to remove Feedback that we reasonably believe is unlawful, offensive, defamatory, misleading, infringing or otherwise inappropriate.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times or availability.

We reserve the right to correct errors and update information where appropriate.

If an error materially affects an order, we may contact you regarding the available options, subject to applicable law.

SECTION 13 - PROHIBITED USES

You may use our Services only for lawful purposes.

You may not use our Services to:

• Violate any applicable law or regulation.
• Infringe the intellectual property rights of Flamevix or others.
• Harass, abuse, threaten or harm another person.
• Submit false or misleading information.
• Upload or transmit viruses or malicious code.
• Attempt to gain unauthorized access to our systems.
• Scrape, copy or extract website content without permission.
• Interfere with the operation or security of our Services.
• Impersonate another person or entity.
• Use our Services for fraudulent or unlawful activities.

We reserve the right to suspend or terminate access to our Services where permitted by law if we reasonably believe these Terms have been violated.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

Automated software, bots, agents or other systems may not access, use or interact with our Services in a manner that violates these Terms or bypasses technical, security or access controls.

We may take reasonable technical measures to restrict unauthorized automated access to our Services.

SECTION 15 - TERMINATION

We may suspend or terminate your access to our Services where permitted by applicable law if you violate these Terms or engage in unlawful, fraudulent or abusive activity.

Any provisions that by their nature should survive termination will continue to apply after termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, our Services are provided on an "as is" and "as available" basis.

We do not guarantee that the Services will always be uninterrupted, timely, secure or error-free.

Nothing in these Terms excludes or limits any warranty, right or protection that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Flamevix and its service providers will not be liable for indirect, incidental, special or consequential losses arising from your use of our Services or products, except where such liability cannot legally be excluded or limited.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Flamevix, its affiliates, service providers and representatives from claims, losses or liabilities arising from your unlawful use of the Services, violation of these Terms or infringement of a third party's rights.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will continue in effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

These Terms, together with our applicable policies, constitute the agreement governing your use of our Services and supersede previous agreements relating to the same subject matter.

SECTION 21 - ASSIGNMENT

You may not transfer or assign your rights or obligations under these Terms without our prior written consent, except where permitted by law.

Flamevix may assign or transfer its rights and obligations where legally permitted.

SECTION 22 - GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the applicable laws of India.

Subject to applicable consumer protection laws and jurisdictional requirements, disputes relating to these Terms or the Services shall be subject to the jurisdiction of the competent courts in New Delhi, India.

SECTION 23 - HEADINGS

The headings used in these Terms are for convenience only and do not affect the interpretation of the provisions.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms at any time on this page.

Flamevix reserves the right to update or modify these Terms from time to time.

Any material changes will be posted on our website, and the updated Terms will become effective as specified in the notice.

Your continued use of the Services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

If you have questions about these Terms of Service, please contact us:

Business Name: Flamevix
Email: flamevix@gmail.com
Business Address: D-52, Nawada Housing Complex, New Delhi, Delhi – 110059, India

For customer support, returns, refunds or other inquiries, please contact us at flamevix@gmail.com.

Last Updated: August 9, 2026